Effective Date: 11-09-2024
At Brisbane End of Lease Clean, we are committed to protecting your privacy and ensuring your personal information is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We collect personal information that you provide directly to us when you:
- Contact us via email, phone, or online forms
- Book our services or request a quote
The information we may collect includes:
- Your name
- Contact details (phone number, email address)
- Property details related to the cleaning services
2. How We Use Your Information
We use your personal information to:
- Provide and manage our cleaning services
- Process bookings and quotes
- Communicate with you about your service requests and inquiries
- Improve our services and website functionality
3. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses secure encryption to safeguard data transmitted online. However, please note that no method of transmission over the internet is 100% secure.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with service providers who assist us in operating our business, such as booking systems or payment processors, but only to the extent necessary for them to perform their functions.
5. Cookies
Our website uses cookies to enhance your experience and analyze site traffic. Cookies are small files stored on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.
6. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any questions about our data practices, please contact us using the details provided below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at:
Phone: +61 415 995 467
Email: [email protected]
Thank you for choosing Brisbane End of Lease Clean. Your privacy and trust are important to us.